Shipping Policy

Last Updated: August 2026

At Nutrazerra, we carefully prepare and package every order before it is shipped.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer.

Estimated delivery times depend on the destination, shipping method, carrier, customs processing, and other factors.

Typical delivery estimates may range from:

These are estimates and are not guaranteed delivery dates.

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for tracking information to become active after shipment.

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Unless specifically stated at checkout, these charges are the responsibility of the customer.

Nutrazerra is not responsible for delays caused by customs authorities.

Customers are responsible for providing accurate shipping information.

If an order is returned because of an incorrect or incomplete address, we may require additional shipping costs before resending the order.

If your package appears to be delayed, please first check the tracking information.

If you believe your package has been lost, contact us and we will work with the relevant shipping provider to investigate.

If your order arrives damaged, contact us as soon as possible and provide:

This allows us to investigate and determine the appropriate resolution.

Email: nutrazerra.com@gmail.com
Phone/WhatsApp: +44 7413096813